UMass Boston

General Medicine
All departmental services are located in the Quinn Administration Building, 2nd floor.
Phone: 617-287-5660
Fax: 617-287-3977
Counseling Center

24/7 Crisis Phone Support
855.634.4135

Phone: 617.287.5690
Fax: 617.287.5507
Health & Wellness

Making An Appointment

At University Health Services, we prioritize your health and convenience. Here's how to schedule an appointment and prepare for your visit:

Who Can Be Seen at UHS? 

  • UMass Boston Students: Students enrolled at UMass Boston are eligible for care at UHS. 

How to Book an Appointment

  • Self-Book Using My Health Beacon Portal:
    1. Visit the My Health Beacon Portal
    2. Sign in using your UMass Boston credentials. 
    3. Confirm your date of birth to verify your identity. 
    4. On the homepage, under "I would like to...," select the "Schedule an Appointment" button, or choose the  "Appointments" tab on the left-hand side.
    5. Read the reminders and click "Schedule an Appointment." 
    6. Select your appointment type and proceed.
  • Phone: Call our front desk at (617) 287-5660 to schedule an appointment.

  • If you're experiencing an emergency, dial 911 immediately. 


Before Your Appointment

  • Upload Your Insurance Card: Log in to your My Health Beacon Portal and upload a copy of your insurance card under the "Insurance Card" tab on the left-hand side before your appointment. You can also bring a physical copy to your visit.

  • Need Translation? We offer Language Line Translation Services to assist non-English speakers. Call the front desk at (617) 287-5660 to request a translator, or let the front desk know when you arrive. 

After-Hours and 24/7 Care

  • Medical Advice After Hours: Call our Nurse Triage Line at (617) 287-5660 for 24/7 medical advice when UHS is closed.
  • Mental Health Crisis Support (24/7): If you are experiencing a mental health crisis, call (855) 634-4135 for immediate support.

Frequently Asked Questions (FAQ)

How do I log in to My Health Beacon Portal?

Students can log in with their UMass Boston credentials on the My Health Beacon Portal.

Need Support?

For more information, visit the "My Health Beacon Portal" page.

How can I cancel or reschedule an appointment?

You can cancel or reschedule by: 

  • Calling the front desk at (617) 287-5660.
  • Logging into the My Health Beacon Portal and visiting the "Appointments" tab on the left-hand side. 

What if I have questions about insurance?

Don't worry! Our team can help you navigate insurance questions. If you have an off-campus plan, we suggest contacting your insurance company directly for coverage information. You can contact our front desk at (617) 287-5660 for assistance. 

For More Information:

Can I request a same-day appointment?

Same-day appointments are available on a very limited basis. We recommend calling early in the day at (617) 287-5660 to check availability.

If you are experiencing an emergency, dial 911 immediately. 

General Medicine
All departmental services are located in the Quinn Administration Building, 2nd floor.
Phone: 617-287-5660
Fax: 617-287-3977
Counseling Center

24/7 Crisis Phone Support
855.634.4135

Phone: 617.287.5690
Fax: 617.287.5507
Health & Wellness